Shipping

The Terms and Conditions TIO UG apply. In addition, the following terms and conditions apply for online orders.

Delivery

  1. The place of delivery is deemed to be the shipping/delivery address that you provide in your order.
  2. The Buyer (i.e. the person to whom the consignment is sent) will be the declarant and importer into the country for which the goods are destined.
  3. We aim to process your order within 24 hours. The exact delivery time for your order (items in stock) will be displayed in the checkout process after selecting the payment method. 
  4. If some items are not available at short notice or if there is any delay on the promised delivery time, you will be informed via email.
  5. If the goods are lost or damaged in transit, please let us know promptly, so that we can make a claim against the carrier. We will offer you the choice of a replacement or a full refund.
  6. The consignee (i.s. the person to whom the consignment is sent) will be the declarant and importer into the country for which the consignment is destined. The consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required.

Delivery charges

1. Shipping rate Germany: 1,90 €

2. Shipping rate International: 3,70 €